Get in touch
Corrections, questions and feedback all go to the same place. We reply within one working day, usually sooner.
How to reach us
Write to [email protected].
Reporting a wrong figure. Tell us the casino, the figure you believe is wrong, and where you saw the correct one, ideally with a screenshot of the casino’s terms or your own dated redemption. We check it against the source and correct the page within a day.
Sending a redemption report. A dated screenshot of the approval and a dated confirmation of arrival is all we need. Personal details can be blacked out; we only use the two timestamps. These reports are what the redemption times on this site are built from.
Something else. Questions about how the site works, how we rank, or anything not covered on the FAQ page are welcome.
Please read before writing
We are not the casinos. We cannot see your account, release a redemption, reset a password or resolve a dispute. For anything about your own account, contact the casino’s support team; every review links to the right place.
We cannot give legal, financial or tax advice, and we will not tell you whether to play. If gambling has stopped being fun, call 1-800-522-4700 or visit ncpgambling.org, free and confidential, 24 hours a day.
Registered office
OMD AS
Torstein Rafgård, Frøyas gate 15
Postboks 1165 Sentrum
0107 Oslo, Norway